1. Introduction
BrowseBuy Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit browsebuy.net (the “Website”) or use our services.
We are registered in England and Wales under company number 15074737 , with our registered office at 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom.
For the purposes of UK GDPR and the Data Protection Act 2018, BrowseBuy Ltd is the data controller of your personal information.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact information you provide through our contact form, including name, email address, phone number, and any message content.
- Business information if you enquire about our services, such as company name and job title.
- Technical information automatically collected when you visit the Website, including IP address, browser type, device type, operating system, referring URL, and pages visited.
- Usage data about how you interact with the Website, collected through cookies and analytics tools.
- Marketing data if you opt in to receive communications from us.
3. How We Collect Information
We collect information when you:
- Submit a form on our Website
- Email us or contact us via other communication channels
- Browse the Website (through cookies and analytics tools)
- Subscribe to marketing communications
- Engage with our advertising on third-party platforms
4. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver and improve our advertising and marketing services
- To send marketing communications (only with your consent)
- To analyse Website performance and improve user experience
- To comply with legal obligations
- To detect, prevent, and address fraud or technical issues
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal information:
- Consent — for marketing communications and non-essential cookies
- Legitimate interests — to operate our business, respond to enquiries, and improve our services
- Contract performance — when you engage us for services
- Legal obligation — to comply with applicable laws
6. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g. hosting, email, analytics, CRM platforms)
- Advertising partners such as Google, Meta, and TikTok for the purposes of running and measuring advertising campaigns
- Legal and regulatory authorities when required by law
All third-party providers are contractually required to protect your data in line with applicable laws.
7. International Transfers
Some of our service providers are located outside the UK and EEA. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to jurisdictions with an adequacy decision.
8. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law:
- Contact form enquiries: up to 2 years
- Client records: for the duration of the engagement and 7 years after, for legal and tax purposes
- Marketing data: until you withdraw consent
9. Your Rights
Under UK GDPR, you have the following rights:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate information
- Right to erasure — request deletion of your data (“right to be forgotten”)
- Right to restrict processing — limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — to processing based on legitimate interests or direct marketing
- Right to withdraw consent — at any time, where consent is our legal basis
To exercise any of these rights, contact us at [CONTACT EMAIL].
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
10. Cookies
Our Website uses cookies to improve your experience, analyse traffic, and support advertising activities. Cookies we use include:
- Essential cookies — required for the Website to function
- Analytics cookies — to understand how visitors use our Website (e.g. Google Analytics)
- Advertising cookies — to measure and optimise advertising campaigns (e.g. Meta Pixel, Google Ads, TikTok Pixel)
You can manage cookies through your browser settings or via our cookie banner where applicable.
11. Third-Party Services
Our Website and services may integrate with third-party platforms including:
- Google (Analytics, Ads)
- Meta (Facebook, Instagram Ads)
- TikTok Ads
- Email marketing platforms
- Payment processors
Each third party has its own privacy policy. We recommend reviewing them directly.
12. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
13. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date at the top.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
BrowseBuy Ltd Email: [email protected]. Registered Office: 71-75 Shelton Street Covent Garden London WC2H 9JQ. Company Number: 15074737